Easitill began by distributing Epos solutions by third parties from 1988 until 1990. There were initially two types one being EPOS units that looked like conventional tills and the other, Personal Computers with EPOS hardware plugged into the standard computer interface at the rear. It soon became apparent that the latter had many advantages particularly in terms of flexibility and maximum protection against obsolescence. Since 1991 all Easitill units installed have been exclusively based on personal computers running Easitill software.

Apart from the hardware, a number of other important lessons were learned, during this early period, the most important of which was that we needed to have a single company with total control from software to support, with no commercial or communication barriers between the various support functions. Otherwise the software suppliers were often ignoring requests for quite minor software changes which would be very useful to the End User Retailer or what came back from software development wasn’t what we wanted or alternatively requests for support were being lost in the pyramid support system. Therefore customer support engineers needed to be able to talk directly to the software designers in the same company.

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